You're on a roof in 90°F weather. The phone rings twice and goes to voicemail. By the time you climb down and call back, the homeowner has booked the next name on Google. We stop that from happening for after-hours dispatch, weekend call overflow, and missed emergency bookings — without adding another dispatcher to your payroll.
What you get
Tuned to an HVAC sales cycle. Branded as yours. Monitored monthly — not a config you forget about.
A 10 PM no-cool shouldn’t lose you the dispatch.
Within 20 seconds of a missed call, the homeowner gets a branded text from YOUR business — not a third-party bot. We qualify (no-cool? heat outage? tonight?), quote a rough window, and route the conversation back to your calendar before they call the next name on Google.
Cover the after-hours AC emergencies without covering them yourself.
A 24/7 voice agent that answers in your brand voice — quotes the emergency dispatch fee, books the visit, escalates the obvious carbon-monoxide / no-heat calls. Nights, weekends, and the second truck’s ringing phone: covered. You only get pulled in when the job needs your eyes.
Maintenance plans, quotes, and tune-up renewals — handled off your phone.
Multi-touch SMS and email tuned to an HVAC sales cycle. Polite follow-up on the system-replace quote you sent Tuesday, a tune-up reminder for the maintenance-plan member, and the review request after the AC came back online — running while you’re on a roof.
Get a quote in one business day
Four fields, an email, and a yes. We read every lead the same day — and the fit call is where we walk through your real call volume, service area, and the after-hours emergencies you lose most.
Need to send a quick line first? unmissed-ai@polsia.app — a real person reads it.
HVAC FAQ
For the longer list of owner-operator questions, see the full FAQ on the homepage.
Will the AI sound mechanical?
No. We tune the voice and text scripts to your brand voice — region, vocabulary, even how you sign off (“Talk soon” vs. “Thanks, brother”). The fit call is where we capture that. Solicit the recording before we go live.
What about the calls I want live?
We transfer them. Carbon-monoxide calls, commercial bid requests, or any rule you set — the agent hands the call live to the on-call number or a dispatch queue. You stay in control of what rings where.
I run one truck. Is this overkill?
It’s the opposite. One-truck operators lose the most to missed calls because every job counts. The AI front desk pays for itself the first week the after-hours no-cool stays yours instead of going to the next name on Google.
Can I keep my existing number, calendar, and CRM?
Yes. We install in front — your number stays public, your ServiceTitan (or Housecall Pro, or whatever) calendar keeps writing, the CRM notes still flow. You don’t rip anything out.
A real HVAC operator's call flow, walked through live. We'll quote a flat retainer against the after-hours calls you actually lose — no per-minute line items, no surprise bills at month-end.
A real person replies within one business day.